Social media originated as a tool that people used to interact with friends and family but was later adopted by most businesses that wanted to take advantage of a popular new communication method to reach out to customers. The power of social media is the ability to connect and share information with multitudes of others as long as they also use social media, so it is a good idea to add a social media link or share button.
Even if you do not find something very important, one of your customers will, and will want to tell you about it! Social media facilitates the sharing of ideas and information and the building of virtual networks and communities. By design, social media is internet based and offers users easy electronic communication of personal information and other content, such as videos and photos. Users engage with social media via computer, tablet or smartphone via web-based software or web application, often utilizing it for messaging.
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